Frequently Asked Questions
How long has Playgrounds Etc been in business?
We have been in business for over 12 years and our staff of consultants has over 40 years of combined experience in the playground industry. Playgrounds Etc is the largest vendor in Texas for Playland Inc. (who is the sixth largest manufacturer of playground equipment in the world)!
How do I know which equipment is right for my playground?
You should begin the selection process by specifying the age group of kids who will be playing on your playground. Then you need to know how much room you have to work with. Our structures have specified safety zones which are vital to ensure the safety of the children who are playing on them. Finally you should select a unit that is in your price range.
What if I can’t find anything in my price range?
Don’t be discouraged if you can’t find anything that will fit within your budget. Let our designers know what equipment you like, and they can custom design a unit to fit anyone’s budget. Another option would be to phase in equipment. We work with many different organizations and we understand that not many of us have the luxury of an unlimited budget. Therefore phasing in different parts of your playground may be the best option for you or your organization. What we mean by phasing in a playground, is that you would start with a main structure and then add more equipment to it as the funding becomes available, until your project is complete. This gives your kids something to play on, and allows for time to replenish your budget each year, or to come up with additional funds.
What if I don’t find what I am looking for in your catalog or on your website?
Our catalog and website display representative samples of the products we can offer. However, in addition to being able to custom design any unit, we also have access to many other products if requested. Please let us know of your needs, and we can provide you with a quote on virtually any playground item or service.
Are your products safe?
All of our products are IPEMA certified (rigorously tested against ASTM F1487), which requires that our products meet the U.S. Standard Consumer Safety Performance Specifications for playground equipment in public use. Furthermore our surfacing materials are guaranteed to meet or exceed ASTM 1292 (fall height requirement) and 1951(wheel chair accessibility), which were also created by the USCPS to test the quality of safety surfacing.
Do I need protective surfacing?
The American Society of Testing Materials and the Consumer Product Safety Commission guidelines require all playground equipment to have safety surfacing. We offer a wide range of safety surfacing materials to fit any budget. Our playground consultants can help you select the right surfacing for your playground.
Can I customize my playground and or equipment?
Yes. The play structures that you see on our website, or in our catalog, are merely examples. You are welcome to choose one of our example units, but you can also add or remove almost anything on any unit. Our clients also have the option of custom coloring. You can mix and match any color scheme that fits your desired theme or school colors.
When do I have to pay?
Partial funding is required at the time the order is placed. Final payment is not due until installation is complete and you are completly satisfied. In the event of deficiencies, our clients have the right to retain a percentage of final funding until said deficiencies can be corrected.
When can I expect my new equipment?
Once the order is placed, delivery can be expected to take 4-6 weeks. The playground equipment will be delivered to the location of your choice. Once the equipment has been delivered, installation will be scheduled as soon as practicable.
Who will install my new equipment?
Playgrounds Etc provides a team of National Playground Safety Inspectors who are factory trained. If you choose to have our professional installers install your new equipment, we will take every precaution to see that landscaping is not damaged during installation. To ensure that public utilities are not disrupted Playgrounds Etc will notify Dig Test prior to installation. Dig Test is a company that identifies most public utilities upon the right of way or easements leading up to your property.
Can I install my new equipment myself?
For our customers who are trying to get the most equipment for their money, we offer a “Community Build” option. This option involves Playgrounds Etc personally aiding in the installation process while your team of volunteers completes the installation process. This option is extremely cost efficient and can help strengthen ties within your community. Our products come with a set of detailed instructions for each individual piece of equipment so course you are always welcome to do it completely yourself or have your own maintenance team install the project.
About Our Products
Most of our products are manufactured by Superior International Industries (SII). SII has been in the business of manufacturing playground equipment for over twenty-five years. They own Playland International, which is the sixth largest playground manufacturer in the world, as well as Superior Shades, Superior Park Structures, Webcoat Inc., and Superior Shape for all of your outdoor fitness equipment needs. We, along with the companies we represent, can meet any and all of your playground needs.
While the products displayed on our web site are a good representation of the products we offer, please don’t hesitate to inquire about additional products that you are unable to find on our site. There are many more products that we can offer at your request such as, handicap accessible equipment, sports and outdoors equipment, Frisbee Golf Systems, and much much more!